Write the email body as HTML. Use standard tags like <p>, <strong>, <a href="...">, <table>, etc. The body is wrapped in an HTML document automatically — you only need to write the inner content.

Template tag syntax (works in all fields — To, Subject, Filename, CC, Body, etc.):

• {{TagName}} — replaced with the value you enter in the field
• {{TagName|default:value}} — uses the default if the field is left empty
• {{#if TagName}}...{{/if}} — content only included when the field has a value
• {{#if TagName}}...{{else}}...{{/if}} — show different content depending on whether the field is filled in or empty
• {{#if TagName:value}}...{{/if}} — content only included when the field equals a specific value

Examples:

• To: {{Email}}
• Subject: Re: Ticket #{{TicketNum}} - {{Title}}
• Filename: Ticket_{{TicketNum}}_{{Name}}
• Body: Dear {{Name|default:Customer}},

Any tag you use will automatically appear as a fillable field below. The Filename field (under Advanced) sets the .eml file name — if left blank, the subject line is used.

Fields are auto-detected from the {{Tags}} in your template. Fill them in to see the result in the preview.

• Drag the ⠿ handle to reorder fields
• Tap the type badge (text/multi/date) to cycle through field types

Field order and types are saved with the template.

Generate personalized emails for multiple recipients at once.

CSV format: The first row must be column headers that match your template's tag names. Each subsequent row is one recipient.

Example for a template using {{Email}}, {{Name}}, and {{ID}}:

Email,Name,ID
john@example.com,John Smith,EMP-001
jane@example.com,Jane Doe,EMP-002

• Column headers are matched to tags (case-insensitive)
• Unmatched columns are ignored; missing columns use the tag's default value
• You can edit values in the table after importing
• Each row generates a separate .eml file